Detailed logistics framework covering domestic dispatch, GCC border customs clearance, and global air freight delivery.
All local bulk distributions inside Dubai, Abu Dhabi, Sharjah, and other emirates are carried out by our temperature-controlled fleet vans. Because chocolate dates, oud perfumes, and Saffiano leather are sensitive to high temperatures, climate-controlled logistics are guaranteed. There is no additional delivery fee for bulk deliveries exceeding AED 5,000 within the UAE.
We provide insured overland and express air transport to Saudi Arabia, Oman, Qatar, Bahrain, and Kuwait. Dubai Elite Luxuries acts as the Importer of Record. This means we prepare all customs invoices, certificate of origin declarations, and settle all import VAT and duty fees in advance. The pricing proposed in your final B2B quote is fully inclusive of delivery directly to your regional office suites.
Standard custom enquiries are produced within 7 to 10 business days post-digital layout approval. During peak corporate seasons—such as Ramadan, Eid Al Fitr, Eid Al Adha, and the UAE National Day—production schedules fill up quickly. We recommend submitting your enquiries at least 20 to 30 calendar days in advance to guarantee placement and courier booking.
For executive VIP gift boxes, we offer hand-delivered white-glove courier services directly to recipient residences or office desks. Every gift box is delivered by a professional courier in formal attire, presenting the curated box with maximum corporate courtesy.
In the rare event that a package is damaged during transit, please report the incident to your account manager within 24 hours of receipt. Include photographs of the box exterior and contents. We will manufacture and dispatch a replacement item via express air courier immediately at no extra charge.